About Company
At WakeMed MyCare 365, we offer walk-in primary and urgent care services 365 days a year. With clinics strategically placed around the Triangle, our care teams are available to see you whenever and wherever you are. If thats still too far away, we offer virtual visits - just select your closest location and call to schedule your visit. Each MyCare 365 clinic offers both walk-in primary and urgent care services. Whether you need a routine check-up, sick visit or treatment for a minor injury, you have access to your care team any day of the year. Our unique model equips you with an entire care team working collaboratively to ensure your health and well-being is top priority.
Job Description
Summary
Position Information: The Patient Accounts Representative is responsible for the check-in and out process of patients presenting for medical appointments. Responsible for accurately entering and verifying identified data into the electronic medical record. Ensures patients receive exceptional customer service, answers patient calls, completes scheduling duties, and completes insurance verification. Understands the needs of the organization and supports the missions, values, and management of WakeMed Physicians.
Experience Requirements: 1 Year Healthcare Required - And Scheduling Preferred
Education Required: High School Diploma or Equivalent Required - And Associate's Degree in Business Administration Or Associate's Degree Related Field Preferred
Licensure/Certification Requirements: Not Applicable
Hours of Work: Rotating
Weekend Requirements: Every Other
Call Requirements: No call
Skills
- Customer Service
