About Company
At WakeMed MyCare 365, we offer walk-in primary and urgent care services 365 days a year. With clinics strategically placed around the Triangle, our care teams are available to see you whenever and wherever you are. If thats still too far away, we offer virtual visits - just select your closest location and call to schedule your visit. Each MyCare 365 clinic offers both walk-in primary and urgent care services. Whether you need a routine check-up, sick visit or treatment for a minor injury, you have access to your care team any day of the year. Our unique model equips you with an entire care team working collaboratively to ensure your health and well-being is top priority.
Job Description
Summary
About WakeMed: About WakeMed Health & Hospitals
Serving the community since 1961, WakeMed Health & Hospitals is a nationally recognized, private, not-for-profit healthcare organization founded and based in Raleigh, N.C. The largest health system in Wake County, WakeMed exists to improve the health and well-being of our community by providing outstanding, compassionate, patient- and family-centered care to all. The 919-bed system comprises a network of facilities throughout the Triangle area, delivering health and wellness services that bring added value to the communities we serve. WakeMed is a leader in cardiac and vascular care, women's and children's services, emergency medicine and trauma care, physical rehabilitation, orthopedics, and neurosciences. Specialty facilities include the WakeMed Heart Center, Children's Hospital, Women's Pavilion and Birthplace, Rehabilitation Hospital, Adult and Children's Emergency Departments and a Level 1 Trauma Center. WakeMeds team of more than 9,400 employees, 2,000 volunteers, 1,300 affiliated physicians, and the more than 300 physicians employed by WakeMed Physician Practices use the most advanced technologies along with the best minds and the biggest hearts to ensure the finest quality in health care and community health. As an Equal Opportunity Employer, WakeMed provides an inclusive work environment that promotes the valuing of differences, respect for people, and cooperativeness among our diverse workforce. WakeMed does not discriminate against any employee or applicant in any terms or conditions of employment. All applicants/employees are considered for employment, transfer, promotion, or training without regard to race, religion, color, gender, gender identity/expression, genetics, sexual orientation, age, pregnancy, national origin, disability, or veteran status.
Position Information: The Patient Accounts Representative is responsible for the check-in and out process of patients presenting for medical appointments. Responsible for accurately entering and verifying identified data into the electronic medical record. Ensures patients receive exceptional customer service, answers patient calls, completes scheduling duties, and completes insurance verification. Understands the needs of the organization and supports the missions, values, and management of WakeMed Physicians.
Experience Requirements: 1 Year Healthcare Required - And Scheduling Preferred
Education Required: High School Diploma or Equivalent Required - And Associate's Degree in Business Administration Or Associate's Degree Related Field Preferred
Licensure/Certification Requirements: Not Applicable
Hours of Work: Rotating
Weekend Requirements: Every Other
Call Requirements: No call
Skills
- Customer Service
